We recognize that your privacy is very important and take it seriously. This Privacy Policy (“ Privacy Policy”) describes our policies and procedures on the collection, use and disclosure of your information when you use the Website. We will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy is a part of and incorporated within and is to be read along with the Terms of Use (“Terms”). The capitalized terms used in this Privacy Policy, but not defined herein, shall have the meaning given to such terms in the Terms.

When does this Privacy Statement apply?

This Privacy Policy applies to (a) registered Users, and (b) all persons (including individuals) other than registered Users, directly or indirectly, accessing the website.

For what purpose do we process your personal data?

We use your personal data for various purposes. Below you will find a summary of the types of personal data and the purposes for which we use them.

We process technical data, such as your IP address, the browser you use, the pages visited, the sites visited before / after and the duration of a visit in order to improve the functionality of the Website and allow you to find the information you seek simply and quickly. Such data is also used to solve technical difficulties or to improve the accessibility of certain parts of the Website. For this purpose, we also use cookies.

When choosing to register with us, it is necessary to provide personal data such as your name, a valid email address, your residential or business address and other related information so that we can create an Account for you. Your personal data allows us to manage your account, guarantee confidentiality and maintain security access. We also process data such as your display name, your role and your access data. We can, for example, change your password for you. However, we are unable to view your password.

We use aggregated personal data to analyse visitor behaviour and adjust our offering accordingly to ensure that they are relevant to our customers. This means that we analyse how often you visit our app / website. Based on this information, we can adjust our offers and newsletters. We may also conduct market trends surveys through statistical analysis to evaluate and adapt our products and advertisements according to new developments, but the results of the survey are only disclosed in aggregate. We may purchase supplementary data from public sources to supplement our database for the purposes described above.

We can send emails with promotions, news and invitations to participate in events. If you choose to participate in any of these activities, we need your personal data to be able to advertise and organize such events. For this, we process your name, address, e-mail address and your participation in the activity. We may call and/or SMS you to gather details of your usage or experience of the Platform/website including the details of the products used for the painting services.

You agree and consent that we may collect, handle, process, use, store, transfer, exchange, share, disseminate, destruct, or otherwise make use of your personal information. Notwithstanding anything to the contrary, you further unequivocally agree and consent that we may use your personal information for the purposes provided above and share such personal information without limitation to a third party in the manner provided below.

Who has access to your data?

We treat your data with care and confidentiality; we do not share them with third parties that are not explicitly stated in this Privacy Policy.

• With other entities within the AkzoNobel group: We may share information about our consumers in a pseudonymous, anonymous or aggregated form with other members of the AkzoNobel Group so that they can be used, for example, for trend analysis. Please note that the data may get transferred and/or hosted out of India to multiple locations.
• With service providers: We use several companies that process data on our behalf, such as hosting companies, delivery services. These companies use your information on our behalf and are subject to strict rules that need to be followed when processing your information and similar standards of data protection as maintained by us. We do not allow such companies to use the data in any other way that is not in accordance with our instructions.
• Other third parties: We may be required to disclose personal information at the request of government agencies or to maintain public order. We may also share your data with our channel partners including distributors, dealers and/or retailers.

We will only share your information with other companies or individuals if we have your consent to do so.

How to deal with links to other sites and social media?

External sites

In the Website you may find several links to other sites. Although these sites are selected with care, we are not responsible for the processing of your personal data through these other sites. Therefore, the Terms and this Privacy Policy are not applicable to the use of such sites.

Social media

The Website may provide social plug-ins from various social networks. If you choose to interact with a social network (by registering an account, for example), your activity on the Website will also be available for social networks such as Facebook and Twitter.

If you are connected to one of these social networks during your visit to the Website, the social network can add such information to its respective profile on that platform. If you are interacting with one of the social plug-ins, that information will be transferred to the social network. If you do not want such data transfer to occur, disconnect from your social network before entering our Website.

How do we protect data?

Your personal data is treated with strict confidentiality and we adopt comprehensive and reasonable technical and organizational security measures against the loss or unlawful processing of such data, in compliance with the provisions of the Information Technology Act, 2000. For this purpose, we employ several security techniques, including secure servers, firewalls and encryption, in addition to the physical protection of the locations where the data is stored.

Retention of data

We will not retain your personal data for a period longer than necessary to achieve the purpose for which it was collected or for the maximum period determined by law.

If you are a registered user, you have the following rights under this Privacy Policy:

• Personal Data Rights: You will have the right, upon request, to access and review any "sensitive personal data or information" provided by you and held by us. Upon discovering that the "sensitive personal data or information" provided is inaccurate or deficient in any manner, you will have the right to request suitable changes or amendments to such data. If it is feasible to do, we may make appropriate changes in its database in order to reflect such requested amendments.
• Account Rights: You can control your account settings and manage what communications you receive from us and how you receive them. You may also modify your password or close your account if you choose to do so.
• Consent Rights: You will also have the option of withdrawing consent previously provided to us. In such cases, we may no longer be obliged to continue providing the Platform/Website.

Grievance Officer

In accordance with Information Technology Act, 2000 and Information Technology (Intermediaries Guidelines) Rules, 2011 made there under, the name and contact details of the Grievance Officer are provided below:

AkzoNobel India Limited

Address: Magnum Towers, 9th Floor, Sector 58, Golf Course ext. road, Gurugram, Haryana 122011, India

Phone: +91 124-4726150

Email: Customercare.india@akzonobel.com

If you come across any abuse or violation of these Terms, please report to: Customercare.india@akzonobel.com